HARLEM IRVING
104 • SHOPPING CENTER BUSINESS • December 2016
that translates so well into analyzing de-
velopment opportunities in an effort to
maximize value. For instance, a proper-
ty entitled for retail use may actually be
very well-positioned for a transformative
mixed-use development."
The focus on communication is a phi-
losophy found at every level of the compa-
ny. As Murray says, "We just got the latest
sales data in. They weren't on my desk
15 minutes before Michael [Marchese]
came in to discuss them. That is the kind
of ownership this property has, and that
is what makes this property so successful.
The guy at the end of the hall is involved
with the operation of the property and
watches it. There is a tremendous pride of
ownership and he helps instill that in the
people that work for him. And it is a daily
occurrence, not just a quarterly review."
People tend to stay with the company
long term. Filler has been with the com-
pany 22 years. Gerlach joined nearly nine
years ago, and notes that he only got the
opportunity because his predecessor
retired.
Murray, who has been with the compa-
ny for 23 years, says part of the reason em-
ployees stick around is credibility. "That
is what this company projects onto the
marketplace. When we say we will do
something, we will do
it and we will put it on
paper," he says.
Stanley Bouzoukis,
vice president of prop-
erty management, has
been with the compa-
ny for 25 years.
"I take pride in the
details," says Bouzou-
kis, who admits he's
driven the plow to clear parking lots a few
times over the years. "I'm hands on. I'm
one of the operations managers that still
goes to properties to oversee the snow re-
moval at night. I'm at the properties mak-
ing sure things are running smoothly, and
to avoid any complaints when the tenants
are open for business."
Bouzoukis oversees operations at the
company's retail properties. "I visit the
properties every week. We send our op-
erations staff out for routine tasks, and
hire contractors for major repairs. But we
are responsible for the exterior common
areas, parking, landscaping, and lighting.
Retailers are responsible for their interior
premises."
Looking forward, Marchese says, "We
think we've been successful and we plan
to move ahead with the same measured
approach that we have utilized for the past
60 years. We are conservative in terms of
what we expose ourselves to financially.
We don't have plans to develop a specific
number of properties. Based on the op-
portunities that present themselves to us,
we pick and choose based upon those that
fit our criteria, and what works well for
the culture of our company." SCB
Bouzoukis
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