Shopping Center Business

MAY 2015

Shopping Center Business is the leading monthly business magazine for the retail real estate industry.

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Page 305 of 342

ADVERTORIAL How have you seen the importance of open-air centers change over the years? The trend has moved in the direction of open-air centers across the country. Neighborhood shopping centers are a staple in any community and off er a merchandise mix that customers fi nd appealing. What services are you being asked to do? How do these improve the shopper experience at centers? We handle everything from minor repairs to capital improvements. First impressions are still the rule in the business and routine maintenance and capital improvements enhance those impressions. What do retail environments require that are diff erent than other properties? Retail environments are geared to the customer who is coming to buy something likely on a regular basis. Appearance is critical to keep those customers returning. They have many options for that service so you need your centers to be best in class. Why should a well maintained center matter to an owner or to a customer? Well maintained centers often draw the more upscale anchors and create a more appealing environment for both the public and potential businesses, decreasing the amount of vacant spaces. From an owners' perspective, they are competing with other centers in the immediate area. Location, merchandise mix, and an attractive setting are the initial draws to a property. What are the most commonly neglected areas/items that are 'easy fi xes' for owners? Landscaping improvements that enhance appearance and visibility of a tenant space are typically easy fi xes. Chuck DiSchino Vice President of Operations Unisource We provide comprehensive facility management support services for retail, commercial, industrial, educational and hospitality facilities though out North America. With over 30 years of practical experience in the facility management industry, we provide performance- based maintenance programs using the latest technologies that are designed to improve quality, reduce costs, streamline operations, reduce risk and provide the best value for our customer. Unisource aligns people with process and technology. Outside the Building Inside the Building Building Operation Landscape Maintenance and Construction Commercial building cleaning Preventative Maintenance Snow Plowing and Ice Removal Day Porters General Maintenance and Repairs Parking Lot Sweeping / Day Porters Electrical Repairs Construction Projects Parking Lot Line Stripping and Sealcoating HVAC Maintenance Emergency Response Services Asphalt Installation and Repairs Sprinkler System Checks Side Walk Installation and Repairs Plumbing and Sewer Repairs Roofing Maintenance and Repairs Lock Smith Service Outside lighting maintenance and Repairs Glass and Door Repairs Signage installation Painting and Carpentry Our mobile application allows Property Managers and our Vendor Managers ("boots on the ground") to enter a work order, do a property inspection report, take a picture or video of a service request item, or approve any work order instantly from anywhere at any time. This real-time data is automatically linked to our system that instantly updates property data and information pertaining to each property. For more information, call our 24/7/365 Operations Center (802-985-9075), Corporate Office (508-436-7880) or visit us online at .

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